Staff was very friendly and room was very clean I recommend staying there the view in the morning was beautiful and close to all things and my stay was amazing highly recommend anyone travel stay there

Reviewed February 2021

We stayed 2 nights at Irwin's and will go back again. Staff was friendly and efficient. We visited during COVID and felt very comfortable with their protocols and the cleanliness of the property. We had to book a time to use the hot tub which was very easy and felt that we were given ample time to enjoy it as well as very safe with the cleanliness. It's a difficult time for hotels and we thought Irwin's did a fantastic job

Reviewed October 2020

We had a lovely stay at this hotel! The room we stayed in had been updated and was exceptionally clean. We ate breakfast each morning in the hotel restaurant and the food was excellent - well above the typical breakfast fare. There is an underground parkade for parking but the ceilings are very low (our son hit his head walking to the elevator) but it was fine for our SUV. The staff at the front desk were very friendly and helpful. Our kids used the WIFI for their university classes without any issues. The hotel is located on the strip close to shopping and restaurants and for the price, it definitely was well worth it!

Reviewed October 2020

The highlight of our stay at Irwin's was the staff. The woman who checked us in was well prepared with helpful information, and Chris went above and beyond the day of checkout and definitely gets my vote for 'employee of the month'! We had a very comfortable room that appeared to have been recently renovated since our last stay so value-for-money was great. Irwin's location is easy walking to all the amenities of downtown Banff with easy access off the main street and free underground parking. We will be sure to stay again.

Reviewed September 2020

Had an excellent stay queen suite large and well equipped. If you are a tea drinker make sure request kettle. Room very clean staff was excellent. Nice walk to the Town . Underground parking clearance only 5’ 10” taller vehicles need to park outside. Good value fir your money thanks

Reviewed December 2019

The three of us, that is myself, husband and our little dog love to get a break from the Calgary rush and we love to stay in Banff at Irwin's Mountain Inn. The rooms are cozy, the beds are comfy and clean, its a perfect refreshing walk, not too far from the downtown strip. The prices are reasonable and the service is great and on a cold evening or morning there is a restaurant attached (Toros) which have a large variety of good food. The lobby has nice chairs and its a good place to sit and chat with other guests. There is also coffee at the front desk in the morning. We have been coming here to Irwins for many years and we always look forward to being able to take a break and go back to Irwin's.

Reviewed November 2019

Large, quiet room. The Inn had a fabulous location and walking distance to everything restaurants, shops and grocery store. We were there in summer but it has a lot of things for skiing. Parking was also good

Reviewed September 2019

I visited Banff in a group of 4. We shared a family suite and it was perfect for us. The room was spacious and comfy, clean and the staff were friendly. Hot tub and sauna were great after a day snowboarding! Short walk into town to restaurants and shops. Will certainly stay here again next time I’m in Banff. 

Reviewed February 2019